sakura-translations (Siemensstrasse 80, 76327 Pfinztal, Germany) operates sakura-translations.com. This policy describes how we collect and use personal data.
What we collect
When you contact us or place an order, we collect your name, email address, phone number and country. Payment data is processed by Stripe and never stored by us.
How we use it
We use your contact details to deliver the ordered translation service, communicate about your project and, with your consent, send relevant service updates. We do not sell or share your data with third parties other than Stripe (payment processing) and our project-specific translation partners under confidentiality agreements.
Data retention
Order and project records are retained for 7 years in compliance with German commercial law (HGB). You may request deletion of personal data outside this mandatory retention period by writing to hello@sakura-translations.com.
Cookies
We use a language preference cookie (skr_lang) and a consent cookie stored in localStorage. No third-party tracking cookies are used unless you accept analytics cookies.
Your rights
Under GDPR you have the right to access, rectify, delete, restrict or export your personal data. Contact hello@sakura-translations.com for any data request. You may also contact the supervisory authority in Baden-Wurttemberg: Landesbeauftragter fur den Datenschutz und die Informationsfreiheit Baden-Wurttemberg.